{"id":5319,"date":"2025-06-14T14:54:01","date_gmt":"2025-06-14T12:54:01","guid":{"rendered":"https:\/\/verguldekat.nl\/?page_id=5319"},"modified":"2026-09-17T12:52:06","modified_gmt":"2026-09-17T10:52:06","slug":"presentar-una-queja","status":"publish","type":"page","link":"https:\/\/verguldekat.nl\/es\/een-klacht-melden\/","title":{"rendered":"Presentar una reclamaci\u00f3n"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5319\" class=\"elementor elementor-5319\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71c55cc4 e-flex e-con-boxed e-con e-parent\" data-id=\"71c55cc4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-426ef353 elementor-widget elementor-widget-text-editor\" data-id=\"426ef353\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<!-- Vergulde Kat: Een klacht melden. 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margin-bottom: 12px; }\n}\n<\/style>\n\n<div class=\"vka\">\n\n    <header class=\"vka-narrow\">\n        <span class=\"vka-eyebrow\">Vergulde Kat<\/span>\n        <h1 class=\"vka-title\">Presentar una reclamaci\u00f3n<\/h1>\n        <div class=\"vka-lead\">\n            <p>Siempre puede ocurrir que algo no vaya exactamente seg\u00fan lo previsto. Agradecemos su queja; nos ayuda a mejorar nuestro servicio. Siga los pasos a continuaci\u00f3n para llegar a una soluci\u00f3n.<\/p>\n        <\/div>\n    <\/header>\n\n    <div class=\"vka-steps2 vka-narrow\">\n        <section class=\"vka-step\">\n            <span class=\"vka-step-nr\">01<\/span>\n            <h2 class=\"vka-h2 vka-step-title\">P\u00f3ngase en contacto con nosotros primero<\/h2>\n            <p>Enviar un correo electr\u00f3nico a <a href=\"mailto:info@verguldekat.nl?subject=Klacht\">info@verguldekat.nl<\/a> con una descripci\u00f3n de su queja. Respondemos dentro de 2 d\u00edas h\u00e1biles.<\/p>\n        <\/section>\n        <section class=\"vka-step\">\n            <span class=\"vka-step-nr\">02<\/span>\n            <h2 class=\"vka-h2 vka-step-title\">\u00bfNo podemos resolverlo juntos?<\/h2>\n            <p>Entonces puede registrar su disputa para mediaci\u00f3n a trav\u00e9s de <a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\" target=\"_blank\" rel=\"noopener\">WebwinkelKeur<\/a>.<\/p>\n        <\/section>\n    <\/div>\n\n    <div class=\"vka-note vka-narrow\">\n        <p>Puede encontrar el procedimiento de reclamaciones completo en el art\u00edculo 14 de nuestro <a href=\"https:\/\/verguldekat.nl\/es\/terminos-y-condiciones\/#vk-14\">t\u00e9rminos y condiciones<\/a>.<\/p>\n    <\/div>\n\n    <aside class=\"vka-invite vka-narrow\">\n        <span class=\"vka-eyebrow\">Queja<\/span>\n        <h2 class=\"vka-h2\">H\u00e1znoslo saber<\/h2>\n        <p>Describa tan claramente como sea posible qu\u00e9 ha sucedido y mencione su n\u00famero de pedido. Entonces buscaremos juntos una soluci\u00f3n.<\/p>\n        <div class=\"vka-buttons\">\n            <a class=\"vka-btn vka-btn-primary\" href=\"mailto:info@verguldekat.nl?subject=Klacht\">Presentar una queja<\/a>\n            <a class=\"vka-btn\" href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\" target=\"_blank\" rel=\"noopener\">WebwinkelKeur<\/a>\n        <\/div>\n    <\/aside>\n\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Vergulde Kat Een klacht melden Het kan altijd voorkomen dat er iets niet helemaal gaat zoals gepland. We stellen uw klacht op prijs, want het helpt ons onze service te verbeteren. Doorloop de onderstaande stappen om tot een oplossing te komen. 01 Neem eerst contact met ons op Stuur een e-mail naar info@verguldekat.nl met een [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"Klachtenprocedure \u2013 Vergulde Kat kunst & antiek","_seopress_titles_desc":"Lees hier de klachtenprocedure van Vergulde Kat. 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